Home Care Scheduler
Full Time • Richmond
We are looking for a Home Care Scheduler to help manage our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.
You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.
RESPONSIBILITIES
- Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
- Assign new clients to clinicians according to scheduling protocols
- Use web based scheduling application as the basis for all scheduling
- Create and maintain schedules for all employees
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
- Fill open shifts and securing coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
- Participates in determining hiring needs, as well as interviewing, hiring and training new staff
QUALIFICATIONS
- High school diploma or GED
- 1-2 yrs patient scheduling experience
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Home Health experience preferred
WHY JOIN THE INDUSTRY?
- Health benefits available
- Competitive compensation
- Training and support
Compensation: $37,500.00 per year
Follow your passion. Grow your home care career.
Apply here.
Joint Commission standards keep you and your clients safe
Continuing education supports career growth
Rewards and recognition programs
Flexible schedules including weekends & evenings
Variety of assignments to use your skills, in-home or facility-based
24/7 support and RN oversight